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How to Cancel Your Netflix Subscription

Matt McIntyre

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How to Cancel Your Netflix Subscription

Are you looking to cancel your Netflix subscription? 

Well, you’ll find everything you need to know listed below.

Canceling your Netflix subscription depends on how you signed up to the streaming platform to begin with. 

So, we’ve listed various ways to cancel your account in a series of simple steps.

Here’s how to cancel your Netflix subscription:

 

How to Cancel Your Netflix Subscription

This how-to guide and figures mentioned below have been compiled from various sources around the web, such as Netflix & Wikipedia.

Here’s how to cancel your Netflix subscription:

 

How to Cancel Your Netflix Subscription Using a Web Browser

Cancel Netflix Subscription on Web Browser

Use this method if you signed up for your Netflix account through their website and are billed directly by Netflix. 

 

1. Go to Netflix.com

Open a web browser and go to Netflix.com. You can do this on your computer, phone, or tablet.

 

2. Click on your profile photo

This can be found in the top right-hand corner of the page. A drop-down menu will expand. 

 

3. Click “Account” in the menu

Scroll down in the menu and click “Account”. 

 

4. Click “Cancel Membership”

On the “My Account” page, under Membership and Billing, click the “Cancel Membership” button. 

If you do not see an option to cancel your Netflix account at this stage, then you’re not being billed directly by Netflix.

Instead, you’ll see the service in which you are subscribed, such as iTunes, Amazon Prime, Apple TV, and Android. 

Find out which one you’re subscribed to and follow the steps below to cancel. 

 

5. Confirm your cancelation

You’ll be taken to a confirmation page where you’ll be asked to confirm your termination. Click the blue “Finish Cancelation” button and your Netflix subscription will be terminated. 

Access to your account will continue until the end of your current billing cycle, and you’ll not be billed again.  

 

How to Cancel Your Netflix Subscription Using iTunes

Cancel Netflix Subscription Itunes

If your Netflix account is billed through iTunes, you can cancel it using your iPhone or iPad. Here’s how: 

 

1. On your iOS device, open the “Settings” app.

Depending on how you’ve set up your iPhone, you’ll find the settings app either on your home screen, in a folder, or by searching for it. 

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2. Tap on your name

You’ll find it at the very top of your screen.

 

3. Tap “iTunes & App Store”

You can’t miss it. It’s at the very top of your screen. 

 

4. Tap your Apple ID

Your Apple ID is the email address associated with your apple account and can be found at the top of the page. Once you tap it, a new menu will appear. 

 

5. Tap “View Apple ID” on the menu

Once you tap this, you might be promoted to complete some security questions or other methods of verification. 

 

6. Tap “Subscriptions”

Scroll down to the middle of the page. The “Subscriptions” button will be visible. 

 

7. Tap “Netflix Subscription” 

In your list of active subscriptions, you should be able to locate Netflix. Once you do, tap it, and details about your subscription will appear. 

However, if you don’t see Netflix listed within your subscriptions, then it’s more than likely you signed up using an alternative method or a different Apple ID. 

 

8. Tap “Cancel Subscription”

This is found at the bottom of the page. Once tapped, you can expect to be greeted with a confirmation message. 

 

9. Tap “Confirm”

If you’re 100% sure that you want to cancel your Netflix subscription, tap “Confirm” and your subscription will be terminated.

You can continue to use the service until the final date of your current billing cycle. 

 

How to Cancel Your Netflix Subscription on Google Play

Cancel Netflix Subscription Google Play

If your Netflix account is billed through the Google Play Store, here’s what you need to do. 

 

1. Open Google Play Store on your Android device

You’ll find the app in your Android’s app drawer. If you don’t have access to an Android device, sign in to play.google.com and continue from Step 3. 

 

2. Tap the “Hamburger” menu

Look for an icon with three horizontal lines stacked on top of each other. It should be in the top-left corner of the screen. 

 

3. Tap “Subscriptions” on the menu

Once you tap this, a list of all your Google Play subscriptions will appear. 

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4. Tap “Netflix”

You’ll be able to view your account information, including your renewal date. 

 

5. Tap “Cancel Subscription”

Under “Membership & Billing” tap “Cancel Subscription” and you’ll be directed to a confirmation page. 

 

6. Tap “Cancel Subscription” to confirm

On the confirmation page, tap “Cancel Subscription” once again to confirm the termination of your subscription. 

Access to your account and features will continue until the final date of your current billing cycle. 

 

How to Cancel Your Netflix Subscription on Amazon Prime

Cancel Netflix Subscription on Amazon Prime

If you added Netflix as a channel to your Amazon Prime account, then follow the steps below to cancel your Netflix subscription. 

 

1. Visit Amazon.com

Go to the top right-hand corner of your browser and click “Sign In.”

 

2. Click “Account & Lists”

You’ll find this close to the top right-hand corner of the page. Once clicked, a drop-down menu will appear. 

 

3. Click “Memberships & Subscriptions”

It’s located under the “Your Account” section on the expanded menu. 

 

4. Locate “Netflix” and Click “Cancel Channel”

This can be found under “Your Channels”, which is close to the bottom of the page. Expect to see a confirmation screen appear. 

 

5. Click “Cancel Channel”

To confirm canceling your Netflix account, click the “Cancel Channel” button. Your Netflix account will discontinue after the final date of your current billing cycle. 

 

How to Cancel Your Netflix Subscription on an Apple TV

Cancel Netflix Subscription Apple TV

If you signed up for Netflix on your Apple TV, then follow these simple steps to cancel your Netflix subscription. 

 

1. Go to your Apple TV home screen

Turn your TV, and Apple TV on and go to the home screen. 

 

2. Select “Settings”

From the home screen, locate and click on “Settings”.

 

3. Select “Accounts”

Once inside the settings menu, find and click on “Accounts.” 

 

4. Select “Manage Subscriptions”

Look for the “Subscriptions” header, and there you’ll find “Manage Subscriptions.” 

 

5. Choose your “Netflix” Subscription

Under “Manage Subscriptions”, choose your Netflix subscription. It will then present you with information about your subscription. 

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6. Choose “Cancel Subscription”

The “Cancel Subscription” button will appear and you’ll receive a confirmation message once clicked. 

 

7. Confirm Netflix Cancelation

From there, follow the instructions given, and your Netflix account will be terminated. You’ll still be able to use your account until the last date of your current billing cycle. 

 

Netflix is Making it Easier to Cancel

Netflix is making it easier for users to cancel their subscription. They’re sending out an automated prompt to all users that have not watched anything on Netflix for more than a year after they joined.

The in-app messages and emails will ask users if they wish to continue paying for their accounts. If they don’t, users can follow instructions to cancel it themselves, or just wait, and Netflix will automatically cancel their subscription. 

 

What if I Change My Mind? 

Not to worry, in a recent blog post, Eddy Wuu, Director of Product Innovation at Netflix, confirmed that “anyone who cancels their account and then rejoins within 10 months will still have their favorites, profiles, viewing preferences and account details just as they left them.”

This is excellent news if you’re on the fence about canceling your Netflix account. Effectively, you’ve got 10 months to decide if the service brings enough value to your life to justify the price, and if it does, you can pick up right where you left off. 

And, if you decide not to continue within the 10 months, then choosing to cancel your Netflix account was the right decision after all! 

 

Summary

We hope our how-to cancel your Netflix subscription guide was helpful?

Netflix is another one of our favorite services. We use it all the time, particularly for UFO documentaries and the latest films. 

So, I don’t think we’ll be following this guide anytime soon!

Here’s a quick recap of how to cancel your Netflix subscription using a web browser: 

  1. Go to Netflix.com
  2. Click on your profile photo
  3. Click “Account” in the menu
  4. Click “Cancel Membership”
  5. Confirm your cancelation

Did you manage to cancel your Netflix subscription without a hitch? Leave a comment below.

Matt McIntyre is a digital marketing consultant and certified marketing strategist. When he's not talking about business or marketing, you'll find him in the gym.

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